Latifah Arrum Sanda

CURRICULUM VITAE Latifah Arrum Sanda Date of birth                           : February 09, 1997 Age                                         : 20 Nationality                              : Indonesia Home Adress                          : Jl. Medang Lestari No. 2                     ...

                                                                                     Jln. Medang Lestari No.2                                                                                                                 ...

PT. MULTI JAYA ABADI Jln. Mapilindo Raya No. 34-36 Surabaya   Your ref: LA/LG/12C                                                                         6 th April, 2017 Our ref: DS/RS/16F Miss. Latifah Arrum Purchase Manager MARTABAYU INSAN PRIMA Jln. K. H. Noor Ali No. 38 Kota Bekasi 10240 Dear Miss. Arrum, Thank you for your letter 9 th March, 2017 enquiring about our complete ranges of Montana Ladies Shoes. We have pleasure in enclosing our latest catalogue, pricelist, terms of payment together with sample of our promotional gifts. We hope you will find our price-list and terms...

MARTABAYU INSAN PRIMA Jln. K. H Noor Ali No. 38 Bekasi 10240 Ref : LAS/LG/12C 9 th March, 2017 Mr. Doddy Suryanto Sales Manager PT. MULTI JAYA ABADI Jln. Mapilindo Raya No 34-36 Surabaya Dear Mr. Doddy, A few days ago we visited your stand at INDONESIA TRADE FAIR which was held in Jakarta. We are interesting with your products and we want to ask for the catalogues of the complete ranges of the Montana Ladies Shoes, together with the price list and terms of payment. If the prices are competitive and the terms of payment are satisfactory, we may place our regular order in the future. Your sincerely, Latifah Arrum Sanda Purchase Manager

Haiii… last time I’ve told you how to make a requesting and comfriming service letter. And now I wanna tell you how to make a complaining letter. And the example of complaining letter in down bellow. Let’s check it :) Fev Shoes Bandung. Dago Street, Bandung, Indonesia. Telp/Fax; +628-1514-136 Email: Fevshoesbandung@cafe.com Januari 18 th , 2017. To: PT. Shoes Sun Store Merdeka Street, Bandung Indonesia, 40135 Dear Sir or Madam, I have recently ordered a new pair of shoes (Item #1209) from your website on Januari 13 th . I received the order on Januari 17 th . Unfortunately, when I opened it, I saw that the shoes were used. The shoes had dirty all over it and there was a small tear in front of the part where the left toe would go. My order number is 10ml. To resolve the problem, I would like you to credit my account for the amount charged for my shoes; I have already went out and bought a new pair of shoes at my local shoes store so sending ano...