Latifah Arrum Sanda

                                                                                     Jln. Medang Lestari No.2                                                                                                                 ...

PT. MULTI JAYA ABADI Jln. Mapilindo Raya No. 34-36 Surabaya   Your ref: LA/LG/12C                                                                         6 th April, 2017 Our ref: DS/RS/16F Miss. Latifah Arrum Purchase Manager MARTABAYU INSAN PRIMA Jln. K. H. Noor Ali No. 38 Kota Bekasi 10240 Dear Miss. Arrum, Thank you for your letter 9 th March, 2017 enquiring about our complete ranges of Montana Ladies Shoes. We have pleasure in enclosing our latest catalogue, pricelist, terms of payment together with sample of our promotional gifts. We hope you will find our price-list and terms...

MARTABAYU INSAN PRIMA Jln. K. H Noor Ali No. 38 Bekasi 10240 Ref : LAS/LG/12C 9 th March, 2017 Mr. Doddy Suryanto Sales Manager PT. MULTI JAYA ABADI Jln. Mapilindo Raya No 34-36 Surabaya Dear Mr. Doddy, A few days ago we visited your stand at INDONESIA TRADE FAIR which was held in Jakarta. We are interesting with your products and we want to ask for the catalogues of the complete ranges of the Montana Ladies Shoes, together with the price list and terms of payment. If the prices are competitive and the terms of payment are satisfactory, we may place our regular order in the future. Your sincerely, Latifah Arrum Sanda Purchase Manager

Haiii… last time I’ve told you how to make a requesting and comfriming service letter. And now I wanna tell you how to make a complaining letter. And the example of complaining letter in down bellow. Let’s check it :) Fev Shoes Bandung. Dago Street, Bandung, Indonesia. Telp/Fax; +628-1514-136 Email: Fevshoesbandung@cafe.com Januari 18 th , 2017. To: PT. Shoes Sun Store Merdeka Street, Bandung Indonesia, 40135 Dear Sir or Madam, I have recently ordered a new pair of shoes (Item #1209) from your website on Januari 13 th . I received the order on Januari 17 th . Unfortunately, when I opened it, I saw that the shoes were used. The shoes had dirty all over it and there was a small tear in front of the part where the left toe would go. My order number is 10ml. To resolve the problem, I would like you to credit my account for the amount charged for my shoes; I have already went out and bought a new pair of shoes at my local shoes store so sending ano...

Hello... at this time I wanna tell you about the requesting & confirming service letter. The example of requesting & confirming service letter in down't bellow. Let's get check it :) Requesting Service Letter  November 25 th , 2016 Accommodation Manager Grand Prince Hotel 1629 Byers Lane Redding, CA 96001 Dear Sir, I’m writtring this letter to inform you that I would like to make a reservation of a double bed deluxe room in your hotel, Grand Prince, for the dates December 24 th till December 30 th , 2016 This reservation is to be under my name. I shall be arriving with my family, comprising my husband, Mr. James Massey and my child below 10 years old. I would also like to reserve an extra bed for my child. We shall be arriving on December 24 th at 2pm. We hope that the room will be available for us then. Settlement of payment shall be made in full upon our arrival. Please respond with a confirmation on my reservation. Please...

Bussiness Phone Call               Hello, now I wanna tell you how to make a conversation bussiness by phone or people ussally mention it like Bussines phone call. In down bellow I made a conversation about two people who made an appoinment for reunion meeting at the restaurant. And then one of them reschedule the meeting. And this the conversation.... DIALOGUE BY PHONE CALL Receptionist    :           Hello, you've reached the marketing department. How can I help ? Dave                :           Yes can I speak to Ms. Maria Rosse, please ? Receptionist    :           Who’s calling please ? Dave         ...